Stop burning through coordinator time on repetitive ticket classification. AI Triage automatically sorts and routes every ticket, freeing your team from costly admin work to focus on high-impact tasks.
Tickets get triaged the moment they arrive and routed instantly to the right service board for faster client response; ensuring faster technician response, and stronger SLA performance
Enjoy consistent, precise ticket categorization with AI that adapts to your rules, learns from your feedback, and never misses details.
Unlike native PSA dashboards, MSPbots offers advanced visualizations and agreement-level cost transparency to let you uncover margin risks, identity underperforming agreements, and make smarter pricing decisions, all without manual reporting.
Yes. With our heatmaps and detail views, you can filter by client, agreement type, or time period to identify high-risk or low-value agreements instantly.
Yes. Whether you manage 10 or 200+ agreements, the app scales with your needs. It’s valuable even for lean teams that don’t have time for manual profitability reporting, giving you automated insights without added overhead.
