AI Sentiment Analysis App for MSPs
Works with Your Existing Tools
Improve CSAT by catching red flags before they escalate.
MSPbots’ AI Sentiment App monitors ticket notes in near real time to help you act early, respond faster, and delivery smarter service.
Why Use the AI Sentiment Analysis App
Early Detection of Frustration and Faster Resolution Cycles
Spot red flags before your clients start complaining. Receive instant alerts to act quick and get happier clients.
Make Data-Driven Decisions
Cost-Efficient Monitoring
Higher Client Retention
App Features & Capabilities
Sentiment Classification Visualized in Smart Dashboards
AI-Powered Recommendations
Microsoft Teams Alerts
What Our Clients Say
About Us
Neal
The money saved is in building trust with the client and continuing to keep them as a client. When you're adding new clients, you don't have clients leaving out the back door at the same time.
Nate Padilla
It's been incredibly helpful in bring my attention to things that need immediate focus. The accuracy has been spot on for the most part, which is great to see.
Karl
It changed out operational processes and the way we think internally. It feels like now we're thinking in 2025 as opposed to 2010. If you're reacting to things, you're a decade behind.
Randall Wilson
The positive sentiment tracking has been valuable - when we spot clients giving good feedback, we can proactively reach out to them for Google reviews or customer satisfaction surveys.
Better Understand and Manage Your
Clients In 3 Easy Steps
Connect Your PSA
Sync your data seamlessly into our platform.
Platform Integration
Configure your AI platform with Azure.
Configure Your Settings
Activate Trigger on the Sentiment Analysis Bot.
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