Reduce Human Errors with Dashboards and Automation
Built For MSP Owners and Managers to Enforce processes, deliver greater productivity, increasing profits.
90% of MSP Challenges stem from people not following processes.
Single Pane of Glass dashboard to identify missed processes.
Bots can help automate 30% of management tasks by automating dashboard monitoring.
Next ticket can save 80% of dispatchers’ time and eliminate cherry-picking.
Business Intelligence Dashboards
Single pane of glass dashboards for 80+ integrations so you can quickly identify issues and opportunities. Our customizable dashboards offer real-time visibility, empowering you to highlight and address potential issues, and make informed decisions faster.
Micro Training Bots
Reclaim your time with our virtual manager assistants—the Micro Training Bots, offering 24/7 support to both managers and employees. Our bots deliver a transformative level of service and efficiency that can be game-changing for many MSPs!
Next Ticket
Tired of your technicians cherry-picking tickets? Our Next Ticket auto dispatch solution is for you! With a customizable priority point system, you can be assured of dispatching the right ticket to the right team, and right technician, every time.
AI Ticket Triage
Your coordinators shouldn’t spend 3+ minutes per ticket on repetitive categorization. AI Ticket Triage routes every ticket in seconds, protecting SLAs, optimizing operations, and cutting triage costs.
Our Growing List of Integration Partners
MSPbots integrates with 80+ leading platforms to centralize your data, eliminate silos, and automate workflows effortlessly.
Clearer Insights. Greater Efficiency
One Platform.
Drive your business growth with tailored insights and smart automation in a single platform.
Fast, Accurate & Real-Time Insights
Unify all your data sources into a single BI and automation platform. With seamless integrations and smart KPI notifications, stay informed and in control anytime, anywhere.
Built Specifically for MSPs
Developed by MSP experts, MSPbots addresses the real challenges MSPs face daily. Access ready-to-use dashboards, reports, and bot templates for popular PSAs and RMMs, empowering your team with clarity and precision.
Automate to Achieve More
Our intuitive no-code/low-code bots simplify workflows and training directly within Teams and Slack. Streamline operations, save time, and let your managers focus on what truly drives growth.
Collaborate and Grow
Leverage integrated partner apps to automate data collection and reporting. With built-in Peer Group and Benchmarking tools, drive better collaboration, smarter insights, and continuous improvement.
What Our Clients Say
About Us
Ray Medina
Nothing but great things to say about everyone we’ve interacted with. From my account manager to the instructors and pro services team, to my customer success manager - I have nothing but good things to say.
Jeff Lehman
We are automating some of our boards to tell us which ones are the priorities so we aren’t cherry-picking the easy tickets and leaving the harder tickets, and that’s been working really well. We’ve got great SLA on our Cyber Security Board because of Next Ticket.
Richard Grace
As pioneers in the Australian business landscape, we knew we had to embrace cutting-edge technology to better serve our clients. That's why we partnered with MSPbots, who helped us migrate and built us innovative widgets and dashboards...
Martin Rodrigue
The real-time processing is a game-changer - we used to lose 5-10 minutes analyzing tickets manually, which is critical when every minute matters for urgent issues. The AI quality is significantly better than previous solutions we tested, with much more accurate results and better handling of our complex categorization needs.
Joshua Holloway
We’re seeing surprisingly good accuracy right out of the box without any configuration. The AI correctly routed our tickets and the feedback mechanism with thumbs up/down makes continuous improvement simple for our team.
Dean Lause
We’re seeing above 90% accuracy with MSPbots - a significant improvement over our previous solution that was costing us over $1,000/month plus a dedicated high-salary resource. The ROI just wasn’t there before, but MSPbots delivers the automation we need without the massive overhead.
Ben Bladh
Real-Time Dashboards That Reduce Ticket Clutter “MSPbots is a really powerful tool. After our last conversation, I was able to build a dashboard for the team and have been maintaining it since. I use it every day to check SLA metrics, see what happened yesterday, and spot repetitive issues that could be automated. Overall, it gives us a clear, real-time picture of the environment and helps reduce ticket clutter.
Ready to Automate Your MSP Operations?
Unlock real-time insights and automation bots that transform how MSPs work.
